Privacy Policy
Last Updated: September 27, 2026
SeedGen respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect your information when you use our website and AI video generation services.
Information We Collect
We may collect information you provide directly to us, including:
- Name and email address
- Account and profile information
- Payment and transaction information
- Messages you send to customer support
When you use SeedGen, we may also process content you upload or create, including:
- Text prompts
- Images
- Videos
- Audio files
- Reference assets
- Generated videos
We may also automatically collect technical information such as your IP address, browser type, device information, operating system, and general usage activity.
How We Use Your Information
We use your information to:
- Provide and operate SeedGen
- Process AI video generation requests
- Manage your account and credit balance
- Process purchases
- Provide customer support
- Improve service performance and reliability
- Detect fraud, abuse, and security issues
- Send important account and service communications
AI Processing and Your Content
SeedGen processes your prompts, uploaded media, and reference assets to provide the AI generation features you request.
Your content may be processed by supported AI models and infrastructure providers as necessary to generate your requested output.
SeedGen does not use your prompts, uploaded images, videos, audio, or generated content to train AI models.
Uploaded content may be automatically checked for safety, privacy, security, or model-specific restrictions.
Payments
Payments are processed by third-party payment providers.
SeedGen does not store your full credit or debit card details on our servers. We may retain limited transaction information needed to manage purchases, credits, refunds, and account history.
Cookies and Analytics
We may use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Maintain website functionality
- Understand how SeedGen is used
- Improve performance and user experience
You can control cookies through your browser settings.
Data Retention and Account Deletion
We keep personal information only for as long as necessary to provide our services and meet applicable legal or operational requirements.
When you delete your SeedGen account, your account and associated creative content are immediately and permanently deleted from SeedGen, including uploaded media, prompts, reference assets, generated videos, and generation history.
Limited transaction or legal records may be retained where required by law.
How We Share Information
We may share information with trusted service providers that help us operate SeedGen, such as providers of:
- AI generation
- Cloud hosting and storage
- Payment processing
- Analytics
- Security
- Customer support
We may also disclose information when required by law or necessary to protect SeedGen, our users, or our services.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no online service can guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.
You may contact us to exercise your applicable privacy rights.
Children's Privacy
SeedGen is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Email: support@seedance2ai.net